Privacy Policy

Privacy Policy

Introduction

Welcome to https://district-collision-repair.collision-talk.com! We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care and security. This comprehensive Privacy Policy outlines our practices regarding the collection, usage, and protection of information from our users, in adherence to international privacy standards and relevant laws, including but not limited to: PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and more.

Scope

This privacy policy is designed to cover all aspects of our online presence, encompassing our official website, mobile applications, online services, and products offered under the district collision repair brand. However, it’s crucial to clarify that this policy does not extend to third-party platforms or services accessed through links on our site, as these entities have their own privacy policies governing data collection and usage.

Processing Activities

This policy is in effect when you engage in any of the following activities:

  1. Utilizing our applications and services as an authorized user.
  2. Visiting our websites linked to this Privacy Policy.
  3. Communicating with us via newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a variety of personal information to enhance your experience and provide tailored services:

  1. Account Information: Details associated with your user account, such as usernames, passwords, and profile settings.
  2. Payment Information: Securely stored data for processing payments, including cardholder names, credit card numbers, expiration dates, and security codes.
  3. Financial Information: Any financial records or transaction histories related to your use of our services.
  4. Purchase Information: Details about products or services you have purchased from us, such as order numbers, quantities, and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, enabling us to enhance your user experience.
  6. Location Data: Information collected from your device’s GPS, used for location-based services (with your consent).
  7. Feedback: Your opinions, suggestions, and comments provided through surveys or direct feedback forms.
  8. Social Media Information: If you interact with us on social media platforms, we may collect data from these sources, including your user names and public posts.
  9. Product Information: Details about products you have viewed or interacted with on our site.

We gather this data through various methods: direct user input, automated tracking technologies (like cookies), and third-party partnerships.

Cookies

To enhance your experience and provide valuable insights, we employ cookies, categorized as:

  1. Strictly Necessary: Essential for website functionality, enabling core features like login sessions.
  2. Preferences: Remembering user preferences to personalize content.
  3. Analytics: Tracking user behavior to analyze trends and improve our services.

Users have the option to control non-essential cookies through our in-site Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes described in this policy or required by applicable laws. Once these purposes are fulfilled, we securely delete or anonymize your information.

Security Measures

Protecting your data is of utmost importance to us. We have implemented robust security measures, including:

  • Encryption: Ensuring secure transmission and storage of sensitive data.
  • Secure Third-Party Processing: Engaging trusted partners who adhere to strict privacy standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect personal information from minors, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: Request access to the data we hold about you.
  • Rectification: Correct any inaccurate or incomplete personal information.
  • Erasure/Deletion: Ask for the deletion of your data in certain circumstances (e.g., withdrawal of consent).
  • Restriction: Limit the use of your data under specific conditions.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for legitimate interests.
  • Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights or have any data-related queries, please contact our dedicated privacy team via email at [email protected] or by post to the address provided on our website.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or regulatory requirements. Any modifications will be posted on this page, ensuring transparency and easy access to the latest version.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or if you have questions regarding this policy, please reach out to us: